Refund policy

Refund & Return Policy

Due to the nature of tobacco products, we cannot accept returns or exchanges unless:

  • The item was damaged during transit; or
  • You received an incorrect product.

To request a replacement, please contact us within 7 days of receiving your order with photo evidence.

Refunds (if approved) will be processed to your original payment method within 3–5 business days.

Disclaimer

  • All content on this website is for informational and lawful sale purposes only.
  • We do not promote smoking or encourage tobacco use.
  • Tobacco products are intended for adult consumers (18+) only.
  • You are responsible for ensuring that purchasing and receiving tobacco products complies with your local laws.